Welcome to our Frequently Asked Questions page. If you have a question that is not listed below, please email krosa@naftz.org.
- How do I join?
- Who are NAFTZ members?
- What benefits do NAFTZ members receive?
- How do I access my membership account and view resources?
- Where can I find a list of all NAFTZ members?
- Who holds voting rights within my organization?
- What is the duration of my membership?
- How do I submit dues payments?
- How long does it take to process my membership application?
- What are the accepted methods of payment?
- How can I obtain a copy of my membership receipt?
- What if my employer needs a PDF copy of the membership application?
- When will I receive a dues renewal reminder?
- What will happen if I do not pay in time?
- How can I reset my password for the Members Only section of the NAFTZ website?
- How do I update my contact information?
- Should I notify NAFTZ if a previous colleague that is a member has left the company, no longer is in the FTZ role, or has retired?
- What types of email communications do members receive?
General
How do I join?
Three Easy Ways to Join
Join online at naftz.org
Call 202-331-1950 M-F 9-5 Eastern
Email or Fax your application
Who are NAFTZ members?
The majority of NAFTZ members are grantees, operator/user companies, and industry service providers who work in local and federal government, non-profits, and the private sector. We also have members who are public officials or come from educational institutions or the international community. These individuals are interested in learning more about the foreign-trade zone industry.
View our Membership Categories
What benefits do NAFTZ members receive?
Click here to learn about the value of belonging to NAFTZ.
How do I access my membership account and view resources?
Login in to our Members Only area. From there, you can review your contact information and access resources, which include publications, archived webinars, presentations from past events, and more.
Where can I find a list of all NAFTZ members?
Current NAFTZ members are listed in the Member Directory under the Member Services section. Members are encouraged to use to Directory to connect with other NAFTZ members not for commercial reasons. If you suspect your Directory information is being used inappropriately, please contact Krosa@naftz.org.
Who holds voting rights within my organization?
All designated members under the following membership categories: Grantee, Operator/User, Consultant, Inactive Grantee, and Startup are permitted to vote during the Annual Business Meeting at NAFTZ’s Annual Conference & Exposition.
Membership status and dues
What is the duration of my membership?
Memberships are for one calendar year running from January 1 to December 31 and can be renewed annually. At this time, all new members who join at any time during the year are responsible for the full annual dues obligations. Each fully-paid new member joining between July 1 and September 30 receives a 50% dues credit, based on the initial year membership rate, toward the membership dues for the following year. Each fully-paid new member joining between October 1 and December 31 receives a 100% dues credit, based on the initial year membership rate toward the membership dues of the following year. The dues credit will be reflected on the membership renewal invoice.
How do I submit dues payments?
You can join or renew online or send a payment by mail to:
National Association of Foreign-Trade Zones
National Press Building
529 14th Street NW, Suite 1071
Washington, DC 20045
How long does it take to process my membership application?
Membership applications are processed in a timely manner. You will receive a confirmation receipt once your application is approved.
What are the accepted methods of payment?
NAFTZ accepts personal and business checks, money orders, and American Express, Discover, MasterCard, and Visa credit cards for the payment of membership dues.
How can I obtain a copy of my membership receipt?
Membership receipts are automatically emailed once your membership has been processed. Check your spam/junk folder if you have not received an emailed receipt in your inbox. Please contact Morris Melvin at mmelvin@naftz.org if you still have not received a receipt.
What if my employer needs a PDF copy of the membership application?
You or your employer can download a PDF of the membership application and email it to krosa@naftz.org.
When will I receive a dues renewal reminder?
NAFTZ will send email reminders 90 days before your Membership expires.
What will happen if I do not pay in time?
Your account will be deactivated as a NAFTZ member is there is non-payment of membership fees, which will remove all NAFTZ member benefits and you will have to re-join if you wish to continue your NAFTZ membership.
Support
How can I reset my password for the Members Only section of the NAFTZ website?
If you know the email address used to register your membership record then reset your password here. If you have forgotten your email and password then please email Erik Autor or call 202-331-1950 ext. 226 with your full name, organization name, and other supporting information.
How do I update my contact information?
You can update your contact information by logging into your member profile, click on the Account tab, then click on either Personal Info or Contact Info to update. If you need assistance, please contact membership at krosa@naftz.org.
Should I notify NAFTZ if a previous colleague that is a member has left the company, no longer is in the FTZ role, or has retired?
Yes, please notify Kristine Rosa at krosa@naftz.org with changes to employee/s information. This is important in keeping clean membership records.
What types of email communications do members receive?
NAFTZ relies on email to get the latest regulatory and foreign-trade zone industry news to you – fast. Here’s what you can expect to receive from us by email as an NAFTZ member:
Zones Report
Monthly report that includes the latest updates on what NAFTZ is doing for you, foreign-trade zone community news, and regulatory changes and policy developments that affect the industry.
Weekly updates
Dedicated emails on a variety of topics to help you and your organization – from special alerts on new regulations that impact the foreign-trade zone community, to updates on new member benefits, to the early bird deadline for Annual Conference.
Surveys
We periodically send out surveys to help us understand the current state of the profession and how we can be serving you better.
Transactional emails
Renewal invoices, confirmations and receipts, and official notifications about NAFTZ or your membership.
